Privacy Policy

Effective date: September 22, 2026
Last updated: September 22, 2026

This Privacy Policy explains how We're Good Company, Inc. ("Good Company," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our third-party logistics ("3PL") fulfillment services, our websites at good.co and goodcompanyships.com, and our internal business applications, including software we operate that connects to our own accounting systems.

1. Who we are

We're Good Company, Inc. is a third-party logistics provider offering ecommerce order fulfillment, warehousing, and related services.

Mailing address: 4320 W Kearney St, Ste 115, Springfield, MO 65803, United States
Privacy contact: privacy@good.co

2. Scope of this policy

This policy applies to:

Visitors to our websites and people who submit forms to us;
Clients and prospective clients who engage us for fulfillment services, and their authorized users;
Vendors, carriers, and business partners;
Users of internal applications we develop and operate for our own business administration, including integrations with accounting platforms such as QuickBooks Online.

Our internal accounting integration is a private, single-company application. It is used solely by authorized Good Company personnel to read our own financial records. It is not offered to the public, not listed in any app marketplace, and does not onboard third-party customers.

3. Information we collect

3.1 Information you provide

Contact and business details: name, company, job title, email address, telephone number, and shipping or billing addresses.
Commercial information: order volumes, SKU and product data, service requirements, rate and quoting information, and contract terms.
Correspondence: messages, support requests, and other communications you send us.

3.2 Information generated by our services

Fulfillment and shipment data: order records, inventory movements, pick/pack/ship events, tracking numbers, carrier selections, and delivery outcomes.
End-consumer shipping information: when a client transmits orders to us, we receive recipient names, delivery addresses, and contact details necessary to fulfill and ship those orders. We process this information as a service provider on behalf of our client.

3.3 Information collected automatically

Usage and device data: IP address, browser type, operating system, referring pages, pages viewed, and timestamps.
Cookies and similar technologies: see Section 9.

3.4 Accounting and financial data

Our internal accounting integration reads financial records belonging to Good Company from our own accounting systems. This may include general ledger entries, trial balances, chart-of-accounts structures, invoices, bills, payments, and vendor and customer records that are part of our books.

This data is accessed on a read-only basis. The integration does not create, modify, or delete records in our accounting system. Access is limited to Good Company's own company file. We do not access, aggregate, or process the accounting data of any other organization.

4. How we use information

We use information to:

Provide, operate, and improve our fulfillment and logistics services;
Receive, process, pack, and ship orders, and handle returns and exceptions;
Quote, invoice, bill, collect payment, and reconcile accounts;
Prepare internal financial reporting, reconciliations, budgets, audits, and tax filings;
Communicate with you about your account, service issues, and operational matters;
Maintain the security, integrity, and availability of our systems;
Comply with legal, regulatory, tax, and contractual obligations;
Establish, exercise, or defend legal claims.

5. Legal bases for processing

Where required by applicable law, we rely on the following legal bases: performance of a contract; compliance with a legal obligation; our legitimate interests in operating and securing our business; and, where necessary, your consent. You may withdraw consent at any time where consent is the basis for processing.

6. How we share information

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

We disclose information only as follows:

Carriers and logistics partners — recipient and shipment details necessary to transport and deliver orders.
Service providers — vendors who support our operations, such as warehouse management, accounting, payment processing, cloud hosting, and communications providers. These parties are bound by contract to use the information only to provide services to us and to protect it appropriately.
Professional advisors — accountants, auditors, and legal counsel, subject to duties of confidentiality.
Legal and regulatory disclosure — where required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

Financial data obtained through our internal accounting integration is not disclosed to third parties except to our professional advisors and service providers described above, or as required by law. It is never sold, licensed, monetized, or used for advertising.

7. How we protect information

We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle, including:

Encryption in transit using current TLS protocols for data transmitted between systems;
Encryption at rest for stored credentials, access tokens, and sensitive data files;
Least-privilege access control, so personnel and applications receive only the access required for their role, and read-only access where write access is not needed;
Multi-factor authentication on administrative and financial system accounts;
Secrets management, with API keys, OAuth tokens, and passwords held in access-restricted stores rather than in source code or shared documents;
Network and endpoint protections, including full-disk encryption on company devices and restricted inbound access to internal systems;
Logging and monitoring of access to financial and administrative systems, with logs retained to support troubleshooting and investigation;
Periodic access review, including revocation of credentials on role change or separation.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting personal information, we will investigate, take remedial action, and provide notice to affected parties and regulators where required by applicable law.

8. Data retention

We retain information for as long as necessary to fulfill the purposes described in this policy, including to provide services, meet legal, tax, accounting, and audit requirements, resolve disputes, and enforce agreements. Financial and accounting records are retained in accordance with applicable tax and corporate recordkeeping requirements. When information is no longer required, we delete it or render it no longer attributable to an individual.

9. Cookies and analytics

Our websites use cookies and similar technologies to operate the site, remember preferences, and understand site usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality. Where required by law, we obtain consent before setting non-essential cookies and provide a mechanism to manage your preferences.

10. Your rights and choices

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information;
Request a portable copy of information you provided to us;
Object to or request restriction of certain processing;
Opt out of marketing communications at any time using the unsubscribe link or by contacting us;
Be free from discrimination for exercising these rights.

To exercise a right, contact privacy@good.co. We will verify your request and respond within the period required by applicable law. You may use an authorized agent where the law permits.

If we process end-consumer information on behalf of a client, requests are directed to that client as the controlling party, and we will assist them in responding.

11. Children's privacy

Our services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

12. International transfers

We are located in the United States and process information there. If you access our services from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. Where required, we implement appropriate safeguards for such transfers.

13. Third-party services and links

Our websites and applications may link to or integrate with third-party services. Those services operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the policies of any third-party service you use.

14. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where changes are material, provide additional notice. Continued use of our services after an update constitutes acceptance of the revised policy.

15. Contact us

Questions, requests, or complaints about this policy or our privacy practices:

We're Good Company, Inc.
Attn: Privacy
4320 W Kearney St, Ste 115
Springfield, MO 65803
United States
privacy@good.co