OneCompress went from 10k orders a month to 51k.
“We have never had to have a conversation on, hey, we're 2xing this year. You guys keep pace.”
Brian BucknerDirector of Operations, OneCompress · Interviewed July 2026
A wellness brand with an older, loyal customer
Bamboo compression socks, gloves, foot sleeves and knee sleeves
Skews older. Arthritis, joint pain, circulation, post-surgery recovery
Shopify DTC, plus Amazon FBA and FBM, with international shipping
Onboarded June 2024
Shipping from China, two weeks at a time
“Often the lead time from order to delivery was anywhere from 10 to 15 days.”
A longer chain meant more chances for a lost or damaged package, and claims ran higher.
A supplier quality problem landed at the same time. They replaced the manufacturer and the fulfillment partner together.
A domestic partner in the middle of the country
“We knew we needed US based distribution to compete with other e-comm brands and Amazon and offer our customers two to five day shipping.”
- The introductionBrian and Chad Carleton, our CEO, both belong to the Daily Mentor group. That is how the conversation started.
- The deciding factorLocation. In Brian's words: “Probably most importantly is your location. You guys are in the middle of the country.”
Twenty-two months of compounding volume
Sep 2024 – Jun 2026
Nearly tripled in year one, then hit 5x
Orders in September 2024, the first full month live
One year later. Nearly triple, in twelve months
June 2026. Five times onboarding volume, and still climbing
Month over month growth, Brian's own baseline since 2024
Orders on the single busiest day, June 9, 2026
Orders shipped in four days that same month
“We have never had to have a conversation on, hey, we're 2xing this year. You guys keep pace.”
Brian Buckner · Director of Operations, OneCompress
Orders went up 5x. Shipping kept up, so Brian could focus on inventory
“We've quadrupled or even five or six x'd our order volume. That part has been super smooth.”
“The biggest problem you can see in e-comm is your ads are hitting great, but you don't have stock to sell.”
Same warehouse, same team, five times the orders. Our 3PL fulfillment services scaled with them, so Brian's team could put their time into inventory.
- 6–8 monthsHow far out Brian forecasts inventory
- 1,500–1,800Orders a day at current run rate
- 2,200Orders a day on typical major sales days
More complex, not just bigger
“You laid out an order process to repack all our cartons... and that's all we can really ask for.”
Amazon FBA and FBM
A dedicated repack process meets Amazon's carton and labeling rules
Five business days
Inbound shipments go out to Amazon distribution centers inside the window
Every 1–2 weeks
How often Amazon's seller requirements change. Brian calls fulfillment the easy part
A feature on The View, handled like any other day
“It made the fulfillment process not even really anything. You guys just fulfilled orders similar to how you do every single day.”
ABC integrated directly with ShipHero, so the spike arrived as ordinary volume.
Two more years, signed on service not price
“You guys definitely aren't the cheapest fulfillment center, but you guys do a really good job. You meet all your SLAs.”
“This is such a big part of the customer experience, meeting SLAs, shipping the right product, and we weren't going to sell ourselves short by choosing a cheaper option.”
Fifteen years in corporate warehousing shaped Brian's read on cheap providers: you get a service reflective of that cost, or the ad hoc charges arrive every week.
What to look for in a fulfillment partner
“Find a partner that proactively supports your growth, and a partner that provides the ultimate transparency on transactions, on carrier cost, on storage fees, and make sure the fulfillment partner has a really good account management program.”
Proactive on growth
Capacity is ready before the volume arrives, not negotiated after
Transparent on cost
Transactions, carrier cost, storage fees. Clear costs before you sign
Real account management
A named operator who knows the account, not a ticket queue
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